By Pamela Singleton, Sonitrol Pacific Director of Communications
Posted October 27, 2009
The combination of Mattie MacKenzieâ€™s persistence and hard work, upbeat and responsive attitude, offers of help for anything and everyone, with all that Sound Security Jazz she exudes each day made her the Boardâ€™s choice for September Employee of the Month. Mattie, HR/payroll, works out of the Sonitrol Pacific Portland office.
Mattieâ€™s persistence in working with Sonitrol Corp/Stanley Works National Accounts brought the National Accounts balance from 18 percent to 2 percent of our total accounts receivable. This is an impressive result for a very difficult project. She took on the Goliath again when Parr Lumber needed help with Stanleyâ€™s billing department.
â€œMattie took very good care of me on the dorky collection issue,â€ wrote Bob Shroyer. â€œShe is persistent and detailed, and I appreciate that greatly. I am so glad that you guys took over the consolidated billing, I canâ€™t imagine dealing with their craziness!â€
Mattie has served as a valuable resource for Gary Atkinson, Verisafe Division Manager, and he trusts he can meet with her to address questions or concerns and sheâ€™ll follow through with an upbeat attitude and excellent results. For example, she created a system of checks and balances with Verisafe commissions to allow Gary to review them prior to check requests.
Mattie energizes people throughout the organization, she never seems to be in a bad mood and always has a smile. Her positivity and willingness to help teammates has positioned Mattie as a â€œgo-toâ€ person for people in different departments working on a variety of projects. And she comes through for them.
We look forward to Mattie keeping the Jazz flowing and congratulate her on earning this recognition.