Stories from the Field: Customer Service Representative Pt. 2

Nathan ChangCompany News

IMG_20170621_151402288

I had another customer in Kent, WA who was constantly setting off the alarms on accident.  Not sure what the issue was, myself, along with one of the managers started investigating what was going on.  At first, we thought it was the employees who were not arming/disarming each zone correctly so we had a conversation with the managers of both … Read More

Stories from the Field: Customer Service Representative

Nathan ChangCompany News

SAM_9081-X4

Every month I receive a report from our Verification Center manager. The report shows any troubling customer alarm activity.  For this reason, it is important for me to reach out to my customers and inform them of any alarm incidents they may not be aware of so they can make the necessary changes and reduce false alarms. There was one … Read More

Sonitrol Pacific Receives Multiple Awards at the 2017 SNDA Convention!

Nathan ChangCompany News

Sonitrol_AwardsNight112_KelliPricePhotography_FairmontSanFranciscoCA_April2017

Last April, Sonitrol Corporation hosted its annual Sonitrol National Dealers Association (SNDA) Convention. Every year Sonitrol dealers, friends, and family gather to recognize the best in sales, marketing, administrative, and technical support throughout North America. This year’s conference took place in San Francisco, CA, where Sonitrol Pacific was honored to receive awards across multiple categories. Awards and Recognition Received: Warranty Dealers … Read More

Sonitrol Pacific and Secure Pacific Rank in the Top 100 Security Companies Nationwide!

Nathan ChangCompany News

2017 SDM 100 Button Logo

Sonitrol Pacific moves up to 37 and Secure Pacific moves up to 77 in this year’s SDM Top 100 list of security companies in the United States. May 23, 2017 – Seattle, Wash. – Northwest-owned sister companies, Sonitrol Pacific and Secure Pacific, have ranked in this year’s list of the top 100 security companies nationwide. Since 1991, Security Distribution and … Read More

Sonitrol Pacific Goes Green! Now Offering Paperless Invoicing!

Nathan ChangCompany News

Flower Tulips Spring Green Yellow Floral Nature

Sonitrol Pacific Customers, For nearly 40 years you have trusted Sonitrol Pacific to protect your home, business, or property. Now we ask for your help in protecting this planet by reducing your footprint through our paperless invoicing! Go green with us as we strive to bring the most secure, convenient, and responsible offerings to our customers. If you would like … Read More

Referral Bonus Program

Katelyn SmrecanskyCompany News

Referral Bonus Program

Love the security‬, service and peace of mind only Sonitrol Pacific delivers? Pass it on. When you refer a new client to Sonitrol Pacific, we’ll say “thank you” by making a ‪donation‬‬‬ to your favorite nonprofit organization in your name! You can have $200 donated in your name and take home $200 for yourself, or have the total $400 donated … Read More

Connect with Us!

Katelyn SmrecanskyCompany News

Connect with Us!

Did you know we’re on Facebook, Twitter, LinkedIn, YouTube and Google+? We’d love to connect with you! We’re always posting new content whether its security tips for our #TipTuesday segment, apprehension videos, company updates and more. We hope that you will engage in our content and provide us with any feedback. Anything you’d like to see us blog or post … Read More

Keep Your Mind at Ease With Sonitrol Pacific’s App

Sonitrol PacificCompany News

In the days of old, if you wanted to protect your valuables, you had two options: hide them or hire protection. Somewhere along the sands of time, the trusty lock and key were invented. A few thousand years later, we were given the benefits of advanced video surveillance and alarms systems. Today is a new day, and quite frankly, criminals … Read More

Great Success at the SNDA Convention Over the Weekend!

Katelyn SmrecanskyCompany News

SNDA

The Sonitrol National Dealers Association convention is a longstanding annual tradition that brings together Sonitrol employees from around the country. Each year, Sonitrol franchises participate in a national contest to determine the top employees in different categories. Over the weekend the 2016 convention was in Indianapolis, Indiana. We were very fortunate to win 14 awards collectively! Below are the list … Read More