“Provide the best customer service possible” is Sonitrol Pacific Core Value #6 and every member of our team strives daily to meet that commitment. We are over the moon when one of our clients makes time in their busy day to write us a note and thank us for delivering on our promise.
Deborah Hamlin, Sonitrol Pacific Portland Customer Service Representative, received this note today:
Dear Deborah Hamlin,
It was nice of you to drop by the other day just to check on us. It is this type of customer attention that continues to reinforce our extraordinary level of satisfaction with Sonitrol Pacific. Your staff is always friendly and helpful. On the rare occasion that we might need technical assistance the technicians have constantly been knowledgeable and as an added bonus the service calls have been free.
When every penny counts your high‐level of service is hard to beat. Couple that with outstanding support personnel and Sonitrol Pacific is head and shoulders above the competition. Thanks for keeping our facility secure.
Director of Fixed Ops.
Herzog-Meier Auto Center