An Urgent Reminder for All Our Valued Clients

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By Michelle Evans, Operations Center Manager Posted February 25, 2008 Any VOIP phone service (Comcast, FIOS, Vonage, etc.) will interfere with the proper function of your alarm system. If you are considering switching to one of these services, please call our Customer Service Department first. We can explain the options available for you to maintain the Sonitrol Pacific protection and … Read More

Home Security Tips

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By Michelle Evans Posted February 18, 2008 While no home is entirely burglar-proof, burglars are usually attracted to an easy target. There are many steps you can take to reduce the risk of burglary, but the key to prevention is to be proactive. Below are some simple but helpful tips for those of us who need reminders about what to … Read More

Working Together? Can Digital Voice and FIOS Voice Wing work with your security system?

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By Wayne Ohlemeier, Chief Technical Officer Posted February 8, 2008 Have you ever had that recipe with those tastes which sounded like they would work together but really didn’t? Or that outfit where each piece was fantastic but when you put them together you wouldn’t dare go out in public? Technology today is trying to make partners of equipment and … Read More

2007 Apprehension Round-up

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By Pamela Singleton, Director of Communications Posted February 6, 2008 In 2007, law enforcement officials arrested 134 suspects at 75 Sonitrol Pacific protected facilities. Every Sonitrol Pacific system is designed for the earliest possible detection of threatening activity. This allows law enforcement to arrive on scene before a would-be intruder even knows the detection occurred. In 19 of the 75 … Read More

Secure Client Log In

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The wait is almost over for those of you eager to put your username and password into action with the Secure Client log in feature of our new website. This feature will be active at the end of the day on February 7. If you don’t have your username and password, click on the “Client Login” icon and request a … Read More

The Spyware Battle

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By Mike Wheeler, Sound Security IT Administrator Posted January 25, 2008 This is a great article for non-technical users in your organization to help safeguard your computers and network. Foundations: How Does Spyware Get onto My Computer? By Corey Nachreiner, Network Security Analyst, WatchGuard Technologies

FCC Rules Change February 1

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Important Notice for All Clients with a Cellular Backup Module By Barbara Hamlin, Portland Director of Customer Service Posted January 21, 2008 The United States Federal Communications Commission ruled that wireless telephone providers will no longer be required to support the original analog wireless network after February 1, 2008. Some Sonitrol Pacific clients have a cellular back up module that … Read More

Is that a Salesperson in my lobby?

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By Chris Contreras, Portland Sales Manager Posted January 18, 2008 You may have asked yourself that very question a number of times just this week alone. Consider this: daytime theft in commercial businesses has ballooned into a multi-billion dollar problem according to FBI statistics. Yes, that’s right, theft in the middle of the workday! Something as innocent as a salesperson … Read More

A Rose by Any Other Name

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Posted by Wayne Ohlemeier, Chief Technical Officer January 7th, 2008 Our industry, like many others, has its own language. We often find ourselves using words, abbreviations, and phrases which we understand but the general public has no idea what we are referring to. A great many of our clients have become security speak savvy but many more are too polite … Read More