A letter from Mike Riseling at Oregon City School District.
April 21, 2011
The Oregon City School District installed our current security and fire protection system in 2001. Since that time we have experienced outstanding customer service and system maintenance from Sonitrol Security.
Sonitrol’s alarm monitoring center is always quick to respond to suspicious activity that our audio sensors detect. In addition, the staff at the call center is very helpful and courteous in all situations.
The service departemtn is quick to respond and very thorough. The technicians are knowledgeable and very flexible with their work schedule so they do not disrupt school activities.
Our service representative is Shawn Benefiel. Shawn has gone above and beyond customer service for our district.
The equipment Sonitrol installed is dependable and if for any reason a part does not hold up according to factory specifications, the team at sonitrol makes sure it is replaced, usually the same day.
Since installing Sonitrol’s security system our district’s theft and vandalism reports have decreased exponentially.
Sonitrol Security comes with my highest recommendation.
Facilities Services Supervisor
Oregon City School District #62