At Sonitrol Pacific it’s all about you. And, in order to make it all about you, it’s all about us: our technology, our people, our commitment to you.
To deliver on the promises we make our clients, the Sonitrol Pacific team maintains incredibly high standards and quality controls.
When you need help from us, you get a live person regardless of day or time you call. Not only do you get a live person, you get a full-time Sonitrol Pacific employee. You aren’t routed to a national or international call center.
We employ a team of experts to design, install, service, and monitor your security system.
-We don’t use subcontracted monitoring. Our operators monitor your account from our own UL certified central station.
-We don’t use subcontracted installation technicians. Our installation team knows audio security inside and out. This means you get efficient, expert installation with minimal interruption of business.
-We don’t use subcontracted service technicians. Sonitrol Pacific believes preventive maintenance is key to effective security and we employ dedicated service technicians who’s sole priority is prevention, troubleshooting and maintenance.
-We don’t subcontract customer service. As one of our clients, a Sonitrol Pacific customer service representative oversees your systems and ensures your questions are always answered in a timely way.
To give you the best, we employ the best. Our team of technicians, monitoring operators, consultants and customer service representatives are ready to take your call.