Donate $400 to a Nonprofit of Your Choice!

Nathan ChangTestimonials & Referrals

Do you know about our GS2 Customer Referral program? Sonitrol Pacific gives back! Through our Good Stuff Squared (GS2) program, we donate $400 to a nonprofit of your choice when you refer a customer. You also have the option to donate $200, while you keep $200 for yourself! Over the years, we have been able to donate to organizations such as the Oregon Humane … Read More

Sonitrol Pacific Wins at SNDA 2018!

Nathan ChangCompany News

This past weekend, Sonitrol National Dealers Association held their 2018 SNDA Conference in Austin, Texas. This year Sonitrol dealers, friends, and family gather to recognize the best in sales, marketing, administrative, and technical support throughout North America. Congratulations to all our award winners and offices! Sonitrol Pacific’s Achievements Warranty Dealer of the Year #2 Sonitrol Pacific (Everett) #3 Sonitrol Pacific (Portland) Most … Read More

Sonitrol Pacific Awarded 3xLogic Certified Gold Partner!

Nathan ChangCompany News

Certified Gold Partner Seattle, WA – February 16, 2017 Sonitrol Pacific has been named a certified Gold Partner of 3xLogic. Sonitrol Pacific and 3xLogic has had a long-standing, award winning partnership- providing the latest in video surveillance security. Sonitrol Pacific works provide their customers with the latest in Verified technology, ultimately stopping crimes in progress. Thank you to Senior Director of Sales … Read More

Lake Stevens Police Department and Sonitrol Pacific Arrest Suspect at Middle School!

Nathan ChangArrests & Apprehensions

It all started at 11:38pm on February 1st, 2018, when one of our operators in our Verification Center™ received an audio alarm of loud banging and the possibility of a window being broken at a middle school in Lake Stevens, Washington. Our operator identified the alarm was coming from the school’s portables and verified the audio as being a valid alarm, which prompted them … Read More

Sonitrol Pacific and Mt. Vernon Police Arrest One at an Outdoor Motor Vehicle Shop!

Nathan ChangArrests & Apprehensions

This morning, Tuesday February 6th at 6:03am, Sonitrol Pacific operator, Ashley S. responded to multiple alarms coming for an outdoor motor vehicle store in Mt. Vernon, WA. The facility’s gate and yard motion sensors alarmed, signaling a person onsite. After checking the outdoor video system she could see one subject on the premises with a flashlight in hand! She immediately … Read More

Todd Brodigan Awarded 2017 Employee of the Year

Nathan ChangCompany News

Congratulations to Todd Brodigan, awarded as Sonitrol Pacific’s 2017 Employee of the Year. Joining the company in November of 2004, Todd is a Service Technician of the Portland branch. Many of his accomplishments have not gone unnoticed as he was recognized throughout 2017 as Sonitrol Pacific’s February Employee of the Month and Employee of the Quarter in Q1. Here are … Read More

Customer Spotlight: Bridgeways

Nathan ChangSecurity Resources

FOR IMMEDIATE RELEASE Media contact: Jeff Patterson, Director of Development and Marketing, 425-210-1046 (Cell) Governor’s Committee on Disability Issues & Employment Honors Bridgeways EVERETT, WA – Everett-based non-profit Bridgeways honored for exemplary work recruiting, hiring, retaining and promoting people with disabilities. The Governor’s Committee on Disability Issues & Employment (GCDE) and the Washington State Business Leadership Network recognized Bridgeways at … Read More

Stories from the Field: Customer Service Representative Pt. 2

Nathan ChangCompany News

I had another customer in Kent, WA who was constantly setting off the alarms on accident.  Not sure what the issue was, myself, along with one of the managers started investigating what was going on.  At first, we thought it was the employees who were not arming/disarming each zone correctly so we had a conversation with the managers of both … Read More

Stories from the Field: Customer Service Representative

Nathan ChangCompany News

“Every month I receive a report from our Verification Center manager. The report shows customer alarm activity and I look for any troubling patterns.  For this reason, it is important for me to reach out to my customers and inform them of any incidents they may not be aware of so they can make the necessary changes and reduce any … Read More