A thank you from Dr. Zimmer's dental office

Chelsea Mitchell Testimonials & Referrals

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August 30, 2011

Sonitrol
2115 S 56th St. Ste 308
Tacoma, WA 98409

I wanted to express my thanks to one of your employee’s, Rob, who helped me during a burglary at my place of employment.  I work for Dr. Zimmer in the Browns Point area of Pierce County.

On Saturday, August 27th, I received a call from Rob stating that our alarm system was reporting multiple areas.  Since I live less then 10 minutes away, I said that I would see if there was anyone in the adjoining offices in the complex before calling the police.   Rob called me on my cell phone as I was entering the parking lot.  He told me that he thought he had heard someone in the building and didn’t want me to enter.  I saw that the doors were locked and parked in the lot next to our building.  With Rob still on the phone for my safety, I was telling him I saw movement at the same time he was letting me know he heard someone.

Rob notified the Pierce County Sheriffs Department of the burglary.  Because we are so remote from the main part of Pierce County, it took 20 minutes for the police to arrive.  After they entered the complex, Rob called me again, to let me know that they had captured a suspect.  The officers on call expressed their surprise that the man was still there, which they felt was due to the silent alarm.  When I told them that the office was with Sonitrol, they stressed their high opinion for your company and of the results they had had with your Sonitrol in the past.

Once again, “Thank you Rob”.

Sincerely,
Mary Monnett

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August 31, 2011

Sonitrol
2115 S 56th St. Ste 308
Tacoma, WA 98409

Just an added note to my letter, we have been in this office for 25 years and never had any problem.  This morning at 5:40 am, I received a call from Sonitrol letting me know that the police had been called because you heard a window being broken.  When I got here 15 minutes later, the Pierce County Sheriff’s were here and I was able to let them in.  The lower part of the front door had been broken.  We felt the person was after prescription forms and was interrupted by something.  He was not here when the police came this time.

This is the reason we have alarm systems.  Like life insurance, you hope you never need it, but it’s great to have when you do.

Thanks again!
Mary Monnett