Ripley named Employee of the Month

Stephany Ripley

The Sonitrol Pacific team and the Sound Security Board sees the effort Stephany Ripley puts in and we appreciate her commitment to us and our clients.  To recognize the outstanding job she’s been doing, we name her our December 2011 Employee of the Month.

“Steph has been working super hard to be the best employee that she can be and using positive energy to better serve her team and our customers,” Sarah Bailey said.

Thanks to the 100 percent effort Stephany gives each day, she gets things done.  She is a “go to” person for programming and monitoring questions.  Stephany makes time to help teammates learn how to do things and share the knowledge she’s gained from her extensive experience.  She takes action to correct issues and documents the solution for future reference.

“Her attitude is positive, she is very helpful, and her attendance has been great,” Michelle Evans said.  “I have high hopes for her future here.”

And so do we.  We look forward to having Stephany as a valued member of the team for a long time.  She’s definitely earned this recognition.

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Double Dispatch Leads to Four Youths in Custody

By Sarah Bailey

Robin Goings

Robin Goings

April 9, 2011 Sonitrol Pacific Operator Robin Goings received multiple door activations from the SE gym doors at a local Elementary School. He quickly dispatched the guard service to investigate the cause of the alarms.  While the guard was en route, Robin continued to monitor the situation.

When he began to hear the sounds of small children running and laughing, he dispatched the police to the school. Officers arrived to find four small children between the ages of 5 and 9 on the loose in the school with no supervision. The children were taken into custody, and were later released to their parents. No damage was done to the school, and it was later determined the children had entered through an unlocked door.

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Security audio detects hiding suspect

Operator Michael Young

By Sarah Bailey

During the early morning hours of April 15, Sonitrol Pacific Operator Michael Young was keenly monitoring when he received multiple audio activations from the south east multipurpose area of a public middle school.

Mike dispatched the Fife Police Department immediately when he heard what sounded like someone rummaging through school property. His ability to use the Sonitrol Pacific security system to provide audio verification was enough for the dispatcher to request an expedited response time from units heading to the scene. Officers arrived to find an open door and apprehended one suspect.

Although the police believe the intruder must have come through the unsecured door they discovered, activity logs prove the Sonitrol Pacific system did not receive an alarm from this door until the officers arrived and opened it. Within hours, our highly skilled tech was on-site performing a thorough preventative maintenance check of all alarm sensors in the school. Our tech was able to confirm that all devices were, and had been, working properly which leads to two conclusions. First, the intruder hid inside the school until after the Sonitrol Pacific security system was armed. And second, the Sonitrol Pacific security system was the key to apprehending the suspect and preventing damage to the school’s property.

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Suspected serial burglar caught by audio security

Operator Joe Orsborn

A suspected serial burglar was found hiding behind insulation in a wall of a Seattle area furniture store after Sonitrol Pacific’s audio security system detected the break-in April 26.

Monitoring Operator Joe Orsborn received an impact-activated audio security alert from the store just before midnight. He heard a crashing sound followed by banging noises and called Seattle Police.

Police used a police dog to search the store and located a man. The suspect had torn insulation out of a wall to hide behind.

According to police, the man was the suspect in multiple break-ins in the area and officers were excited to catch him.

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Four frustrated by fast force

Operator Michael Young

Fast officer response to a call from Sonitrol Pacific about a possible break-in at a Puget Sound area high school resulted in the apprehension of four suspected burglars August 16.

Monitoring Operator Michael Young received the impact-activated audio alert from the school a little past 2 a.m. In addition to the usual sounds of equipment running, he heard what could be people moving around inside and called the school’s security guard service.
Soon after placing the call, Young heard more definite sounds of movement, followed by men’s voices and immediately called the Pierce County Sheriff’s Department.

Deputies apprehended four people suspected of breaking into the school
with the intent of burglarizing it.

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Muffled movement activates audio security sensor

Kris Etheridge

Muffled sounds of movement captured by security audio sensors inside a Puget Sound area middle school led a Sonitrol Pacific operator to call police and police to arrest one October 20.

Monitoring Operator Kris Etheridge received security audio of muffled sounds of possible movement and something falling around 3:30 a.m.  Listening a few moments longer, she heard more indications of someone inside the school and called Lakewood Police. While officers were on their way, Etheridge heard glass breaking followed by prying noises.

Using a police dog, officers tracked down one intruder and took him into custody.

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From a whisper to an arrest

Operator Michael Young

A father, son and friend suspected of breaking into Puget Sound area school were taken into custody after Sonitrol Pacific operator received the security system activation, heard one of them whisper and called police November 10.

Monitoring Operator Michael Young received the initial security system activation from the library area at the school. Listening to live audio, he heard a couple “thunks” and notified authorities.  While on the phone with the Lakewood Police Department, Young heard sounds of movement inside the library and someone whisper “shhhhh”.

Officers were at the school within five minutes of Young’s call. Their search quickly uncovered the intruders.

“It sounded like all heck broke loose,” Young said.

Police took three people into custody: a father, a son and a student from the school.

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Vandals detected by audio, caught

Bricia Mejia

Sonitrol Pacific’s security system at a Puget Sound school detected vandals breaking windows and the monitoring operator sent officials to apprehend the suspects November 14.

The school’s security system alert was received by Operator Bricia Mejia just before 5 p.m. Mejia heard sounds indicating kids were throwing rocks at windows to break the glass and called the district’s security guard service.

The guard located two juveniles in the area of the school where the audio security sensors were being triggered and detained them. The two were released to their parents.

Five windows were broken, but the kids were caught before any more damage could be done.

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Rooftop hide-and-seekers caught

Ashley Sutton

Rattling sounds detected by Sonitrol Pacific’s audio security sensors alerted the monitoring operator to suspicious activity at a Puget Sound area school, allowing officials to catch kids on the school’s roof January 7.

Operator Ashley Sutton received the impact-activated audio signal from the school about 3:30 in the afternoon.  She heard rattling sounds and called the school’s security guard.  While he was en route, Sutton heard children’s voices counting and thought they could be playing hide and seek.  She updated the guard.

The security guard found a group kids playing on the school’s roof and caught two of them.  The children were released to their parents.

According to the security guard, the kids were pulling on the school’s roof hatches to try and get inside.  No one entered the school and no damage was done to the building.

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Suspected port burglar caught

Jeff LaMont

Police arrested a suspected burglar found hiding in a boat after Sonitrol Pacific security detected suspicious activity at the port facility and called officials December 27.

Monitoring Operator Jeff LaMont received the alert from the security system in the port’s maintenance building.  He called officials to investigate.

The port’s security guard and Everett Police responded.  They located a man hiding inside a boat near the building.  Officers also located a cache of tools and arrested the man.

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