Ashley Sutton
A suspected school trespasser was apprehended after Sonitrol Pacific security sensors detected his activity and the monitoring operator took action February 4.
Operator Ashley Sutton received the security system activation about 7:30 in the evening. She called the school district’s security guard service to investigate and continued to monitor activity at the school.
While the guard was on his way, Sutton received more alerts and indications of suspicious activity. She updated the guard and police were called.
Tacoma Police located one man inside the school and took him into custody. No damage was done and nothing was taken.
This was the second time in just a few weeks that Sonitrol Pacific’s security system and monitoring resulted in the apprehension of an individual at this school. On January 22, police responded to Sonitrol Pacific’s call and caught a suspected trespasser.
Ashley Sutton
Police caught two suspected vandals of a grade school and oversaw the two cleaning up the mess they made after Sonitrol Pacific detected suspicious activity February 2.
Monitoring Operator Ashley Sutton received an alert from the school around 10:30 p.m. A wind storm in the area caused increased activity in the school’s system and Sutton consulted with a representative from the district. He decided to investigate.
When he arrived at the school, the district employee could hear voices and asked Sutton to call police.
Snohomish Police located and apprehended two young men. Papers had been thrown around and trash cans turned over. Police oversaw the men in cleaning up the mess.
Operator Michael Young
Sounds of bangs, clattering and voices detected by Sonitrol Pacific allowed police to catch three people suspected of trespassing with alcohol on school property February 20.
Monitoring Operator Mike Young received an impact-activated audio security alert from the school after 10:30 p.m. He heard a sharp bang, followed by clattering noises and voices, and immediately called the school’s guard service. The security guard asked Young to call Tacoma Police.
Officers responded quickly to the verified burglar alarm and located a man and two underage girls with alcohol on school property. The three were detained and later released. No damage was done to the school.
Sonitrol Pacific’s audio security system detected the three trespassers even though they never got inside the school.
Operator Michael Young
Sharp bangs and sounds of movement inside a church basement alerted a Sonitrol Pacific operator to a break-in in progress, leading to police catching the suspect February 16.
Monitoring Operator Michael Young received an impact-activated alert from the First Presbyterian Church just before 11 p.m. He heard several sharp bangs from the audio security sensors in the church’s fellowship hall, followed by sounds of someone moving around. Young immediately called Kent Police.
Officers responded in about five minutes to the verified alarm. They located a broken window and a suspect trying to escape through a basement door. Police took the intruder into custody.
According to police, the suspect damaged some of the church’s interior doors and broke a few dishes, but was caught before any more damage could be done.
Technician Aleksey Golyaka
Aleksey Golyaka was named Sonitrol Pacific’s Employee of the Month for January 2012 due to the raving fans, both customers and teammates, he’s earned.
Our customers appreciate Aleksey:
“Aleksey is always polite and gives great service and seems highly competent. I always appreciate it when he is the tech that comes on site,” Denise McVicker said.
“(Aleksey) really went all out to get it done. He seemed to really be particular in his work. And he seems like a pretty nice guy …,” Mr. Jackson said.
Mark Barnett from Connections Unlimited, Inc. said he could tell Aleksey was very good at his job. He commented on Aleksey’s professional install and the care he took in cleaning up the work area.
Our team appreciates Aleksey:
“Aleksey is always willing to go out on a service call, always calls me when he is done with an install and customers remember him,” Kari Greene said. “Whenever Jim Davis has an issue with his residence he always asks for Aleksey. He is polite and always has a smile on his face or in his voice no matter how difficult the day has been.”
“Aleksey was the first one I called because I can always count on him to step up even when it is an extreme inconvenience,” Ken Showalter said.
The Sound Security Board appreciates Aleksey, too and chose to reward him for exceeding expectations. We thank Aleksey for his professionalism, courtesy, patience and commitment to excellence.
Operator Joe Orsborn
Police put a swift end to the window-shooting fun of two school vandals after Sonitrol Pacific’s audio security sensors detected sounds of glass breaking January 30.
Monitoring Operator Joe Orsborn received an impact-activated audio sensor alert about 2:20 a.m. and took action. He heard glass breaking at several different locations within the school and called police.
Lakewood Police responded quickly to the verified alarm and saw two people outside the school. One suspect was caught immediately. The second suspect tried to run, but police gave chase and caught him, too.
According to police, the two suspected vandals were shooting at windows. One carried a slingshot and the other had a pellet gun. Several windows were damaged, but none were completely broken out.
Thanks to verified audio security monitored by a Sonitrol Pacific expert and fast police response, damage was minimal and the suspects were taken into custody.
Bricia Mejia
Police arrested a man suspected of driving drunk after Sonitrol Pacific detected his crash into a restaurant secured with audio sensors on January 10.
Monitoring Operator Bricia Mejia received an alert from the dining room area of the restaurant. She heard a loud crashing noise, followed by a man’s voice and took action.
Portland Police were on site in minutes of Mejia’s call and found a man had drove into the restaurant. The man was taken to the hospital in an ambulance. Police followed and charged the man with driving under the influence.
Mejia’s fast response to the impact-activated audio security alert allowed restaurant employees to respond quickly and get the wall boarded up before any further damage could be done.
This incident brings Mejia’s detection-to-apprehension total to 50 suspects. She joined the Sound Security team in 2008 and is an expert at monitoring audio detection technology.
Jessica Culver
Police caught a man vandalizing a Kirkland gas station after Sonitrol Pacific audio security sensors detected the sound of him kicking a door and hitting windows January 28.
Monitoring Operator Jessica Culver received the initial impact-activated alert from Juanita Firs 76 just after 2:30 a.m. She heard banging sounds followed by yelling and called police. Culver continued to track the activity while officers were en route.
Police arrived to find a drunk man making a commotion, kicking a door and hitting windows. He was taken into custody.
The man was detected by a Sonitrol Pacific audio security system monitored by a verification expert and apprehended by police before getting inside the business.
Cindy Burr
Police detained a trespasser at a Puget Sound area school after Sonitrol Pacific detected him inside the building January 22.
Monitoring Operator Cindy Burr received an alert from the school around 7:30 a.m. Security sensors tracked activity from a door and down a hallway of the school. Burr called the school’s security guard to investigate.
As the guard searched the school, Burr kept him updated on the detected activity. Soon the guard spotted a young man in the school’s courtyard and apprehended him. Tacoma Police were called.
The police investigation found the man was mentally unstable and looking for his counselor. No damage was done to the school and nothing was taken.
With 257 burglars, vandals and trespassers caught after they were detected by a Sonitrol Pacific security system, the company’s 2011 apprehension record reached a 12-year high. Operator Kris Etheridge’s monitoring expertise accounted for 46 of these, earning her the 2011 Peggy Carman award.
Sonitrol Pacific closed the books on 2011 with the second highest number of detection-to-apprehension of suspects in the company’s history, toppling the previous second place total of 256 set in 1998 and falling two suspects short of the all-time record of 259 set in 1999.
Of the 257, 32 percent were detected and caught before they got inside the Sonitrol Pacific protected facility. Audio security sensors work differently from security systems based on motion sensors and door contact sensors. When Sonitrol Pacific’s audio sensors pick-up abnormal activity at a customer’s facility, a signal is sent to theVerificationCenterand operators listen to live audio transmissions from the site. Once the alarm is verified, they immediately call the proper authorities or if no threat exists, reset the system without disturbing the police or the customer.
Kris Etheridge
Kristine Etheridge monitored Sonitrol Pacific systems and dispatched police to catch 46 suspects in 2011, earning Sonitrol Pacific’s Peggy Carman award for the second time in two years.
Operators Joe Orsborn and Michael Young gave some solid competition, with 42 apprehensions each, but when we rang out 2011, Kris held her lead.
The “Peggy Carman” award was created in 2008 to honor Sonitrol Pacific’s long-time employee, culture ambassador and “Godmother”, Peggy Carman. It is given annually to the operator responsible for the most apprehensions that year. Kris’ monitoring and verification skills led to dispatches resulting in the arrest of 46 suspected criminals, 18 percent of Sonitrol Pacific’s total detections-to-apprehensions in 2011. Kris joined the Sound Security team in August 2007 and is an expert at monitoring audio detection technology.
