Last night, Erika Post, an Operator in our Verification Center received several alarms about ten minutes after employees at a supply company in Portland armed their system for the very first time after it was installed. She called the responder to find out more, since it was so close to when the system was armed, and he went to check it out. When he arrived, he saw that a door knob had been broken off of a door. Erika dispatched the police. The officers arrived and sent in the K-9, who found the suspect inside. It appears that the suspect broke the knob off with a sledgehammer or board to gain entry.
After that, Verification Superstar Kris Etheridge detected two intruders at a public middle school in Everett last night when she heard movement and clattering in a classroom. She dispatched Everett PD and notified the school responder. She then began hearing whispering between people. The police arrived and found one suspect but were aware that the second suspect was somewhere in the building. The school responder later confirmed that two suspects were in custody.
To top it off, we recently found out that a dispatch on July 31 led to an arrest. Kris received audio activations at an alternative medicine/ marijuana collective in Bellingham. She originally heard scraping and rattling but no voices and nothing threatening in the follow up audio. Then, she heard a loud crash and dispatched the police. We don’t have many details, but it was confirmed that one suspect was arrested.
We’re proud to say that not a single one of these customers experienced a loss, thanks to verified security and our fantastic Operators!
Minta Christopherson was monitoring accounts in our Verification Center when she received audio activations from banging noises in the upstairs reception area of an insurance company in Bellingham, Wash. at 6 in the morning on September 3. She dispatched the police and continued hearing banging, movement, and a male voice while she was on the line with the dispatcher. The officers arrived and created a perimeter around the building. They caught and arrested one suspect fleeing the building but a second suspect got away. Fortunately, the suspects were unable to gain entry to the building.
This is the same business that suffered a break-in in May, where the suspects gained entry and barricaded themselves inside the bathroom to evade police. For more on that story, read the blog post here.
We are so glad to have prevented a break-in at this customer. Businesses like insurance companies have a lot at risk when it comes to break-ins because of not only the obvious equipment and cash, but very personal customer information as well. Your insurance company knows a lot about you, and you trust them to keep that information secure. Insurance companies like this one in Bellingham in turn trust us to keep their properties secure.
We are experiencing lots of growth and have a wide range of positions open.
1. Operator- (Everett, WA) Operators monitor our accounts to keep customers protected. They are responsible for verifying alarm signals and dispatching law enforcement when needed. Day shift and swing shift operators also handle a high volume of incoming customer service calls.
2. Schools Customer Service Representative- (Everett, WA) This is a field customer service position working directly with our school clients in the north Puget Sound. Schools require frequent training, user changes, schedule updates and device upgrades. The CSR responsible for schools will manage all aspects of keeping our school customers up to date.
3. Branch/Sales Manager- This is a new position in our Tacoma office. This person will be responsible for growing and leading the sales team in the Tacoma office, as well as managing the small branch staff. Candidates must have management experience.
4. Security Consultants- (All Offices) Security Consultants work hard every day to land new business opportunities and close deals. They generate new leads and custom design comprehensive security systems for prospective clients.
For more about all of these positions, visit our Jobs page.
On the left is Joe Bullis, VP of Operations, next to members of the Stanwood Police Department. Kerry Goodwin, our Director of School Security in the Puget Sound, joined Joe to recognize the officers after a pair of arrests at a local middle school school in June. We presented the officers who were involved in the arrests with certificates commending them for a job well done.
Do you think the stolen pot brownies were for resale or to celebrate after the burglary?
Kris, an Operator in our Verification Center, received crashing sounds of breaking glass and voices at 420 Club/Mile High Green Magic in Tacoma at 3:30 this morning. She dispatched Tacoma PD and continued hearing lots of movement, followed by more alarm activity. The suspects kicked in the front door and then ran away to see if anything happened with the alarm (a common burglar strategy). Our verified alarm system is silent, so they didn’t hear a siren and assumed that the business did not have security. They entered the building and dumped out the garbage bins to pull the trash bags out of them. They then loaded up on merchandise and stole a laptop. While they were inside, the police surrounded the building. When the suspects walked out, the police apprehended three of the four (the fourth was able to run away). 45g of marijuana, two pot brownies and various infused products were recovered along with the laptop.
We protect a number of similar businesses throughout the Puget Sound, so it’s especially exciting to see all of the stolen goods recovered and all but one of the suspects caught.
Sonitrol Pacific, the Pacific Northwest leader in verified electronic security systems, has an immediate opening for a Branch/Sales Manager for the South Puget Sound, based out of our Tacoma office.
Candidates must have 2-3 years in a Branch Management/Sales Management role as well as an established track record of effectively growing and leading others. Responsibilities include managing, retaining, and challenging a small branch staff as well leading and growing the outside sales team in our Tacoma office. As a Branch/Sales Manager, you would coach outside sales reps (primarily focusing on business-to-business sales), recruit new talent and drive your team to exceed monthly quotas.
Sonitrol Pacific offers a competitive salary and an excellent benefits package including medical, dental, life, disability and 401(k). For immediate and confidential consideration, please call Jim Payne at 253.383.5051 for more information or apply by emailing your resume and cover letter to firstname.lastname@example.org.
Sonitrol Pacific employees enjoy a growth-oriented and entrepreneurial culture, as well as the stability that comes with being part of the largest independently owned electronic security company in the Northwest.
The Branch/Sales Manager will be expected to drive frequently in the Puget Sound area. This position is salaried and offers opportunities for career growth. Sonitrol Pacific is an EEO employer.
Here’s a recent letter from the Pierce County Humane Society:
If you would like to make a referral for the chance to earn $200 and donate $200 to the charity of your choice, you can do so here.
A violent criminal who held up a Sonitrol Pacific customer in Des Moines, WA and carjacked a woman in Seattle is now in custody
Stephany dispatched police on a hold up alarm at Des Moines Drug on July 2. She could hear yelling and cursing during the robbery. Unfortunately, the police did not arrive in time, but Stephany could hear a woman describing the suspect to officers over the phone. As it turns out, the same suspect also carjacked a woman in Seattle four hours earlier. The victim was sitting in her car when the suspect approached her with a butcher knife and forced her from her car. He then stole the car and sped away.
Washington’s Most Wanted publicized the cases and CrimeStoppers offered a cash reward for tips on finding him. Last night, Seattle Police found and arrested him.
Jeff, an Operator our Verification Center, was notified of door alarms at an elementary school in Tacoma at 9 p.m. last night. He could hear movement inside and notified the patrol guard. The guard was in a different part of the district and requested a police dispatch. As he was dispatching the police, Jeff received more alarms from the doors and motion detectors inside. The officers arrived and the dispatcher let Jeff know that the suspect was on the run. Fortunately, the chase didn’t last long before the police apprehended the suspect, who had gained entry to the school through a window.
Curious about the way we do school security systems? Let us show you how we’re different.