Jobs at Sonitrol Pacific

Sonitrol Pacific, the Pacific Northwest leader in verified electronic security, is growing and we're looking for outstanding individuals to be part of our success. To contact our Human Resources Department, call 503.223.5822 or email us.

Positions Available Immediately:  Branch / Sales Manager -- Tacoma, Outside Sales Representatives -- All Branches, Field Customer Service Representative -- Tacoma,  Alarm Monitoring Operator -- Everett, Low Voltage Technician -- Puget Sound

Branch / Sales Manager -- Tacoma

Sonitrol Pacific, the Pacific Northwest leader in verified electronic security systems, has an immediate opening for a Branch/Sales Manager for the South Puget Sound, based out of our Tacoma office. 

Candidates must have 2-3 years in a Branch Management/Sales Management role as well as an established track record of effectively growing and leading others.  Responsibilities include managing, retaining, and challenging a small branch staff as well leading and growing the outside sales team in our Tacoma office. As a Branch/Sales Manager, you would coach outside sales reps (primarily focusing on business-to-business sales), recruit new talent and drive your team to exceed monthly quotas.

Sonitrol Pacific offers a competitive salary and an excellent benefits package including medical, dental, life, disability and 401(k).  For immediate and confidential consideration, please call Jim Payne at 253.383.5051 for more information or apply by emailing your resume and cover letter.

Sonitrol Pacific employees enjoy a growth-oriented and entrepreneurial culture, as well as the stability that comes with being part of the largest independently owned electronic security company in the Northwest.

The Branch/Sales Manager will be expected to drive frequently in the Puget Sound area. This position is salaried and offers opportunities for career growth. Sonitrol Pacific is an EEO employer.

Outside Sales Career Opportunities - Tacoma, Portland, Seattle, Everett, & Boise

If you’re an action-minded sales professional looking for a serious opportunity with an established company poised for significant market growth, we need to talk.  Sonitrol Pacific is hiring persuasive personalities with competitive drives to learn, sell and lead. 

We have immediate openings for Outside Sales Consultants in our offices.  Bring your B2B sales experience and proven record of closing deals to Sonitrol Pacific and be rewarded for your contributions.  

Can you:

  1. Juggle a lot of things at once & be in control?

  2. Engage others easily & close business?

If you are persuasive, results-driven, and an action-minded sales professional, connect with us now!

If you desire to be a part of a great organization and make a difference send your resume to mmackenzie AT  Or call us at 1.800.898.1899.


  • 2 years outside sales experience
  • Bachelor’s Degree preferred—equivalent experience will be considered
  • Well-developed communication skills
  • Dedicated work ethic, self-motivated and goal oriented
  • Computer savvy
  • Hunter mentality and a strong drive for success
  • Willingness to cold call


  • Comprehensive in-office 1 month paid training
  • Base salary + commission (*Commission on the first dollar sold)
  • First year at quota earnings at $60,000+
  • Second year potential earnings at $100,000+
  • Regional and national sales competitions with travel awards
  • Cell phone, laptop and monthly car allowance
  • Sales materials, demo kits and business cards
  • Product experts available to help close highly technical sales
  • Mentorship program with regional sales leaders
  • Medical, Dental and Long Term Disability benefits 

Customer Service Representative - Tacoma

We are looking for quick-thinking and highly-motivated Customer Service Representatives (CSR) to work with our clients in Tacoma. Our CSRs deliver top-notch service to our clients by communicating effectively face-to-face, on the phone and through email, solving technical challenges and offering strong solutions to security needs.

CSRs work closely with all departments to provide follow up and ensure that each client’s needs are met.

This position involves:

  • Scheduling and performing retention visits with current customers
  • Training customers to use our various security products
  • Guiding customers through their installation process
  • Problem-solving with customers and following up on their concerns
  • Documenting client information using a database and company intranet
  • Offering/quoting additional equipment and devices to existing customers

You’ll work with clients throughout the Tacoma/South Puget Sound metropolitan area and must be willing to drive your personal vehicle in the area every day. This position is based out of our Tacoma office. Candidates must have dependable transportation and a clean driving record. Candidates for this position must also be willing to develop a complete and thorough understanding of our technology and equipment, and must be comfortable using a computer.

Successful candidates for this position will have a minimum of a high school diploma and experience exceeding customer expectations. Strong CSRs have patience, attention to detail, willingness to learn new technology and the ability to negotiate.

Sonitrol Pacific offers a competitive compensation package as well as detailed benefits that include mileage reimbursement, cell phone and laptop, profit-sharing, 401 (k) and a monthly bonus potential.

Email resumes to Chelsea at cmitchell AT


Alarm Monitoring Operator -- Everett, WA 

Are you the person that people trust to stay calm and collected during an emergency? If so, this tendency can earn you a full-time income, benefits and bonuses. Sonitrol Pacific is looking for people with cool heads, sharp minds, fast fingers and an eye for detail to join our great team of alarm monitoring operators.

Unlike other monitoring stations you may be familiar with, this is not a large call center environment. You'll have fewer accounts to monitor and will be able to make decisions that keep people safe.

Successful Sonitrol Pacific monitoring operators:

- exercise judgment, use discretion, and make decisions on their own initiative

- communicate effectively with customers and teammates

- have flexibility to work all shifts (day, swing and grave)

- pass a drug test and background check

- deliver excellent follow up

- are organized and excellent with time management

- focus on solutions in technical environments and are comfortable using a computer

- type 30+ words per minute, know 10-key by touch, have multi-line phone system experience

- have a HS Diploma or equivalent

Our operators' expertise has led to nearly 400 criminals being caught in the last two years. To apply, email Michelle at MEvans (at) with a resume and cover letter detailing why you are a good fit for this position. You are also welcome to call our office and ask to speak with Mattie Mackenzie, HR Administrator.


Low Voltage Technician - Puget Sound

Sonitrol Pacific is looking for a highly skilled Low Voltage Technician to join our team installing and servicing residential and commercial security systems. We protect the livelihood of our clients' homes and businesses and assist police in capturing intruders. This position is open in our three Puget Sound offices.

Candidates must:
*Possess a minimum of a high school education or equivalent; electronics school a plus
*Possess a valid driver's license and clean driving record
*Have a strong work ethic and a proven record of reliability
*Be able to pass a thorough background check

Preference will be given to candidates who:
*Possess a low-voltage/ limited energy Journeyman's license in the state you plan to work
*Have at least one year of alarm installation experience 
*Are experienced with pulling wires for hard-wired electronic equipment
*Have an understanding of IT and fire equipment

Sonitrol Pacific offers a stable work environment along with a competitive compensation package and detailed benefits. Read what some of our current technicians say about their jobs.

If this sounds like the right opportunity for you, please apply online or email your resume to mmackenzie@sonitrolpacific. com. You may also fax your resume to 503.973.7773 attn. Mattie Mackenzie.




Outside Sales Trainee Opportunities

Sonitrol Pacific has ongoing openings for Outside Sales Trainees in Bellevue, Everett and Tacoma, Washington. In this position, candidates will be mentored through a series of sales training tasks as they develop their skills to become successful Outside Sales Consultants. We seek disciplined, tenacious self-starters who are fueled by a challenge. Some outside selling experience is preferred, but not mandatory. Sonitrol Pacific offers a competitive compensation package, as well as, benefits that included vacation, medical insurance, dental insurance, long-term disability, short-term disability, 401(k), profit sharing and much more.